Privacy Policy for Unlock the Meal
Version 1.0
This page was last updated on 11-03-2025

We are aware that you place your trust in us. We consider it our responsibility to protect your privacy. On this page, we will inform you about which data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you will know exactly how we operate.

This privacy policy applies to the services of Unlock the Meal. Please be aware that Unlock the Meal is not responsible for the privacy policy of other sites and sources. By using this website, you indicate that you accept this privacy policy. Unlock the Meal respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.

We collect the following personal data: name, email address, phone number, IP address, payment details, and location data. We collect this data in the following ways: through purchases on our website and through forms, such as registration or contact forms.

The collected data is used for the following purposes: firstly, for order processing: this means we use the data to process orders, handle payments, and ship products. Additionally, we use the data for customer service: to answer your questions and provide support. Finally, we use the data to improve the functionality of the website: by using it in analyses and gaining insights into user behavior, such as mapping popular meals per week.

We process personal data based on the following legal grounds. Firstly, we process personal data to comply with legal obligations, such as tax and accounting obligations, which require us to retain certain data. Additionally, we process personal data based on legitimate interests, such as improving our website and maintaining customer relationships. We do this by gaining insights into user behavior and preferences so that we can optimize our services and user experience.

The data is stored in the cloud with a professional service provider, Hostinger. We take appropriate technical and organizational measures to protect the data from loss or unlawful access.

We collaborate with the following external service providers: Stripe for payment processing, WooCommerce for managing the webshop, Hostinger for web hosting, and Thrinix for website maintenance. We only share your data with these partners to the extent necessary for the performance of their services.

Users have the right to view, update, or delete their personal data. Since customers cannot create an account on our website, requests to view, update, or delete data can be submitted by email to info@unlockthemeal.nl. You have the right to access and update your data if it is inaccurate. You can also request that your data be deleted unless we are legally required to retain it. You also have the right to object to the use of your data for marketing purposes. For this, you can contact us at info@unlockthemeal.nl.

We do not store your personal data longer than necessary for the purposes for which it was collected. Data collected for order processing, customer service, and related purposes will be retained for a period of 2 years. After this period, your data will be deleted unless a longer retention period is legally required, such as for administrative purposes.
At this moment, we do not use cookies or other tracking technologies on our website.

For questions about this privacy policy or to exercise your rights, you can contact us using the following details:
Unlock the Meal
Boerdijk 11 A, Hall J, 7844 TB Veenoord
Email: info@unlockthemeal.nl
Phone: +31 6 18761918

We reserve the right to change this privacy policy. We will inform users of any changes by posting the updated privacy policy on our website.